When people or groups are in conflict, productive work can grind to a halt.

And the friction affects everyone around, maybe even the entire enterprise. Decisions can’t be made and, worse, people can be afraid to speak up for fear of walking into or setting off the conflict. So creativity suffers, too.

But a conflict is also a symptom. I work to help you identify what the underlying issue is that is “sponsoring” the conflict.

Whereas the traditional techniques of conflict resolution is to talk to the parties to the argument, my more holistic approach is to talk to elements of the entire system or group.

The perspective of others can shed important light on the issues involved.

By doing so we can get at the root of the problem, not just the symptom, and help the organization or group move forward.

Usually the conflict dissipates quickly when the underlying dynamics are identified and addressed.