Intervening at the Group Level


Organizational behavior can be understand at many levels. You can look at each individual’s personality, interpersonal relations, group dynamics, relations between groups, or the entire organization as it appears to the outsider.


From the Boardroom to the production floor, most work is done in and by groups.

Organizational life is centered around groups, whether it is a management team, a Board of Directors or Executive Committee, departments, or teams.

In organizations large and small, intervening at the group level is the most effective way to affect organizational behavior.

Even the most effective person’s productivity can be stifled by a poorly functioning group.

And conversely, people reach their peak potential when they are part of a group that knows how to harness their abilities in concert with other group members.


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